Rolls Royce: Train the Trainer shoot – an intern’s point of view.
We recently started to work on a training production for RR and one of our interns joining us was Sabin Iliev. Sabin is a recent graduate of the media department and has written this article of his experiences on the project so far.
Rolls Royce…what is the first thing on your mind when you hear this brand? Cars? Engines? Well for me it was excitement. When I found out that I will be working as part of a team in order to produce several training videos for Rolls Royce I felt a mixture of anxiety and enthusiasm. Anxiety because I realised that I’m not a student anymore. This will not be a coursework or even a final project. There won’t be a chance for re-sits. What do you think when you hear Rolls Royce? Integrity? Reliability? Seriousness? Exactly. That meant that a worldwide, historical brand is relying on us. And this is where the enthusiasm kicked in. I think we all understood that we are very lucky to be part of this project especially since we are all fresh graduates and relatively new on the freelance market. Also, we were fortunate enough to have Spencer and George from Fresh@CU supervising and pointing us in the right directions. It is very uplifting and motivating to observe how they take charge of things. Their years of experience, translated in the way they answered our questions and the way they handled the client throughout the project, gave me confidence and relieved me from any sort of anxious thought.
The videos were to be filmed in the Rolls Royce factory/showroom/huge building packed with airplane engines in Derby. So on the day, after a short brief and several coffees and teas we packed our equipment and our optimism and headed down to Derby. As you may imagine, the Rolls Royce centre is a vast structure in which hundreds of people are working to develop and/or improve the engines which power the cars we drive, the planes we fly and the boats we sail. The warehouse in which we were due to film had more than a few jet engines for several types of planes. You may have heard this before but you really can’t understand the size and complexity of these machines until you stand next to them. Maybe not even then…
It really makes you appreciate technology more when you think that behind that intricate puzzle of bolts and screws and pieces stands human intelligence.
The purpose of our videos was to show how important human interaction is to productivity, in the context of Rolls Royce training environments, and trainer personality. We had 4 scenarios, 2 good and 2 bad. In the bad ones the trainer was supposed to appear disengaged, not explaining the procedure properly to the trainee, for the good ones the trainer was more communicative and patient. It was very easy to see the importance Rolls Royce puts on the human side of their business. They try to get the best minds to work for them therefore they want to make sure they offer them the best environment in which to flourish and this depends, initially, on the trainer`s social skills and commitment.
The day went by much faster than expected. Maybe it was the awe-inspiring nature of the environment or just the fact that we were all very focused to get the job done. Either way, I left the factory/showroom/huge building packed with airplane engines, with the image of an orchestra made up of tiny bolts and screws and components, with the human mind playing the role of the conductor; all of them intertwined, creating the melody which keeps our cars driving, our planes flying and our boats sailing…
Words and Photographs by Sabin Iliev